Video Mystery Shopping Prices

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Option 1

• Video mystery shop 1 branch

Cost: £95.00

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Option 2

• Video mystery shop 1 branch + 2 competitors*

• Full analysis of videos, highlighting key points & training needs

• Prepare individual branch report covering price, service and sales ability against agreed scorecard criteria

• Prepare individual branch SMART improvement plan

Suggested wave cycles:

Quarterly, to allow branches time to address the action points in their SMART improvement plans, and also track any significant strategic changes at the competitors.

Cost: £995.00 per branch exercise

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*provided they are not existing customers

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Note: We are flexible and can provide any service in between these options (POA)